Should you be running a salon, then, you understand that the time is precious for the customer. Even if the women like long conversations at the salon, their time is also limited. They want to be served in time and want to be served professionally. There are things that can be done and results in better small business management. Creative business like a salon gives you the freedom to give an edge to a customer for a set of uniqueness in hairstyle. A salon booking software is a great tool that brings host of advantages for your business. The features discussed here below will help improve your business to a great deal.
Online booking facility is the first thing to look at. How do you receive customers? Do the clients just walk in or they make a phone call. The online booking software for the salon allows your customer to place an appointment from home. They will, therefore, arrive at the salon in the right time when you have spared the time for them. This gives them ample time to prepare and choose a haircut that they choose. They will do the cut selection on the software user interface.
Another feature important for the salon booking software is the customer management tool. As far as the customer’s relationship is considered, this tool is very important. IThere is a high likelihood that you know your customers very well. However, it is important to go a step further beyond knowing them. Build long term relationship where you make them feel valued. When a customer has an anniversary, you can send a congrats message. Be mindful of events and do not forget to send happy holiday messages. It will allow you to have loyalty reward system for the frequent customer. Send a coupon message to a customer whom you have not seem for time and this might bring her back.
You will have to think about the health status of your business. This can be eased by getting a salon booking software featuring the reports and data analysis tools. This tool will give you the data on how your business financial status are are. The tool provides detailed reports on the cost of acquiring specific stock and promotion costs versus the returns from the stock and promotion costs. The reporting tools allow you to see the time that you take to complete a specific hairstyle.
The inventory management module is set to give you real time statistics on the stock. By receiving notifications when stocks reaches the reorder elves, you will do as necessary. Thus, you are assured that the stock will not run out when you are not aware and frustrate your customers.